JobID:0000K1GSDescriptionWealthandPersonalBanking(WPB)WealthandPersonalBankingisournewglobalbusinesscombiningRetailBankingandWealthManagement;andGlobalPrivateBanking,tobecomeoneoftheworld’slargestglobalwealthmanagerswithUSD1.4trillioninassets.Ourdedicatedcolleaguesservemillionsofcustomersworldwideacrosstheentirespectrumofprivatewealth,rangingfrompersonalbankingforindividualsandfamilies,throughtobusinessowners,investorsandultra-high-net-worthindividuals.Weprovideproductsandservicessuchasbankaccounts,creditcards,personalloansandmortgages,aswellasassetmanagement,insurance,wealthmanagementandprivatebanking,thatbestsuitourcustomers’needs.Wearecurrentlyseekinganexperiencedprofessionaltojoinourteam.Inthisrole,youwill:-Proactivelymanageacomplexportfolioofclients,becomingatrustedadvisortoleadstrategicdialogueswithclientsataportfoliolevelthroughtheunderstandingofspecificbusinessrequirementsanddeliveringcreativeandflexiblecustomersolutions-Tohandovercustomerrelationshipproperlytotheirrelationshipmanagersafterclosingsales-Toprovideexcellentservicestocustomersandensureallenquiriesandcomplaintsareaccuratelyandeffectivelyresolvedtocustomers'satisfaction-Toparticipateactivelyinteambuildingactivitiestoshareinformation/ideaswhilecontributingsuggestionsforworkimprovement-Deliverfairoutcomesforourcustomersandensureownconductmaintainstheorderlyandtransparentoperationoffinancialmarkets-主要负责中高端客户的开发,向潜在客户介绍汇丰的服务,发掘关于银行服务的需求并发展为汇丰客户-负责销售渠道的开发以及维护,负责前期客户关系的维护和客户关系的交接-为客户提供优良的服务,确保客户的询问得到准确有效的回复,提高客户满意度-主动接洽合作渠道、持续跟踪潜在客户名单直至成功开户,完成银行设定的工作目标-确保有高标准的专业知识,与潜在客户进行更好的沟通QualificationsTobesuccessfulintherole,youshouldmeetthefollowingrequirements:
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